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20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Km 4.5 Carretera Tulum-Boca Paila, Tulum, Mexico, 77780

Papaya Playa Project A Member Of Design Hotels showcases 5-star accommodations with a blend of contemporary design and natural surroundings. This Tulum hotel features amenities such as a beach club, multiple dining options, and a spa, providing an immersive experience focused on wellness and sustainability.

Rooms & Amenities

Luxury accommodations at Papaya Playa Project include loft-style casitas and private beachfront villas, featuring amenities like plunge pools and private porches. Each room provides air conditioning, 500 thread count bedsheets, and organic cotton towels, ensuring a comfortable stay.

Dining Options

Dining options include signature seafood dishes at Papaya Restaurant and experiences where guests can watch skilled chefs prepare traditional meals. The hotel emphasizes the use of locally sourced ingredients and offers a curated wine selection from sustainable wineries.

Leisure & Wellness

The leisure experience at Papaya Playa Project encompasses wellness programs including yoga, sound healing, and the Temazcal, a traditional Mayan steam bath. Guests can also unwind at the beach club or indulge in spa treatments designed to nourish the body and soul.

Services & Local Area

Papaya Playa Project caters to group events with various spaces available for birthday celebrations, corporate retreats, and more. Local transport options include bus services and taxis for easy access to nearby attractions like Sunrise Beach and Parque Nacional de Tulum.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Guest Room
Max:
2 persons
35 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Private pool
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Deluxe Room
Max:
2 persons
380 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Air conditioning
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Junior Suite
Max:
2 persons
325 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Private pool
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center
Tulum 2.4 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 40.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Private beach
  • Allergy-free rooms
  • Currency exchange
  • Coffee shop
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Yoga class

Guest Parking

  • Shared kitchen
  • Electric kettle
  • Dryer

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Bar/ Lounge area
  • Outdoor dining area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's play area

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Solarium
  • Massage

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Shared kitchen
  • Electric kettle
  • Dryer
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Location

Km 4.5 Carretera Tulum-Boca Paila, Tulum, Mexico, 77780
Map view
Km 4.5 Carretera Tulum-Boca Paila, Tulum, Mexico, 77780
Nearby
Gallery
IK Lab
900 ft
Camino Boca Palia a Tulum
Iklab
2000 ft
Restaurants
Papaya Restaurant
200 ft
Km 4.5 Carretera Tulum-Boca Paila Papaya Playa
Kin Toh
900 ft
Carretera Tulum Ruinas Km.5
Tseen-Ja
1000 ft
Carretera Tulum - Ruinas KM.5 Inside Azulik Hotel
Tunich
1400 ft
Carretera Tulum Boca Paila KM 5.5
Mivida Tapas Bar&Restaurant
1800 ft
Carretera Tulum-Boca Paila
Mateo's Mexican Grill
2000 ft
Tulum Beach Road-Boca Paila KM 5.2 Zona hotelera Tulum
Puro Corazon
1800 ft
Carretera Punta Alen Km 5.5 entre Punta Piedra y Zamas
Restaurant Piedra Escondida
2100 ft
Carretera Tulum-Boca Paila Km 3.5 Km 3.5
Moro
1700 ft
Carretera Tulum Bocapaila KM 4 Habitas Tulum

Reviews and Ratings <br />

Feedback from previous guests about their experience.
68%
loved the resort and would return for another relaxing stay
Great beach access
Friendly staff
Basic room amenities
Dining cleanliness issues
6.8/10
Nice
Rooms
5.6
Location
8.8
Service
7.0
Dining
5.8
Guest reviews
6.8/10
based on 5 reviews
4.5/5 based on 2358 reviews
6.6
6.6/10 based on 214 reviews
#11 of 227 hotels in Tulum based on Tripadvisor
Kenneth
United States of America, December  2024
5.0/10

My stay at this resort was filled with some highs and lows. The location was absolutely stunning with picturesque views, and the staff did their best to be accommodating. However, the service fell short with consistent issues like slow responses and lack of hot water, detracting from the potential to be a great experience. Additionally, the lack of amenities in the room, including working outlets and mirrors, was quite disappointing.

Rooms
5.0
The room was quite dark and disappointing, lacking essential lighting and mirrors, making it hard to get ready. The only two outlets that worked were located in inconvenient spots.
Service
5.0
While the staff did their best, communication was notably poor and requests often took ages to fulfill, with some never being addressed at all.
Location
9.0
The resort is in a gorgeous spot with serene views, a great environment to unwind, though it was a bit of a distance from other areas.
Dining
5.0
Dining at the resort had its moments, but service was frustratingly slow, as I waited 25 minutes just to place a drink order.
Facilities
5.0
The facilities felt underwhelming, especially the pool area, as there were long wait times for service.
John
United States of America, November  2024
8.8/10

I had an amazing stay at Papaya Playa Project! The location is stunning, right in the heart of Tulum's natural beauty, and the staff was incredibly welcoming and attentive. I loved the rooftop pool all to myself and the delicious vegan dining options available. However, the room wasn't ready until 4 PM, which was frustrating after a long journey, and the service at the restaurant could be a bit hit or miss during peak times. Still, I can't wait to return!

Rooms
8.0
The room was spacious and offered beautiful views, but it could use some additional comfort features like bedside tables.
Service
9.0
The staff were friendly and attentive, especially Enrique and Lucy, who went out of their way to make our experience special.
Location
10.0
The location is magical, surrounded by lush trees and right by the beach, creating a serene getaway vibe.
Dining
9.0
Dining was fantastic, especially with a full vegan menu, though there were a couple of slow service moments.
Facilities
8.0
The facilities were great, especially the pool area, but could benefit from more lounging spaces.
Charles
United States of America, October  2024
5.8/10

Overall, the experience at the hotel was mixed. It has a fantastic location right on the beach and the staff was incredibly friendly and willing to help. However, the rooms were not quite spacious and felt more basic than expected for the price. The dining experience was disappointing, especially when it came to the cleanliness of the food, which overshadowed some of the positives.

Rooms
5.0
The rooms were extremely basic and did not accommodate four adults comfortably, as advertised. They felt more like concrete tents and didn't match the imagined spaciousness from photos.
Service
7.0
The staff was friendly and attentive, but the service during check-in felt rushed and unwelcoming. Some staff members were helpful, but others could have been more proactive.
Location
9.0
The hotel is perfectly situated on the beach and close to several shops and restaurants, making it a great base for exploring Tulum.
Dining
5.0
The dining experience left much to be desired, especially after encountering a serious cleanliness issue with one of the meals we were served.
Facilities
6.0
While the beach access is lovely, the overall amenities felt basic and did not provide value for the price paid.
Great beach access
Basic room amenities
Mark
United States of America, October  2024
7.8/10

I had an unforgettable experience at this resort, especially with the beautiful eco-conscious setting. The food was fantastic, and the staff went above and beyond to make my stay special. However, it does get quite noisy on weekends due to the party scene, and the air conditioning in the rooms could definitely use some improvement.

Rooms
7.0
The rooms, while basic and reflecting a jungle theme, could have been roomier and more comfortable. The air conditioning was not adequate for the tropical heat, leaving it quite warm at times.
Service
9.0
The service at the resort was exceptional. The staff was attentive and genuinely cared about making my stay enjoyable, which truly enhanced the experience.
Location
8.0
Set in a stunning location, the resort is surrounded by lush greenery and provides a magical vibe, perfect for relaxation. It's a bit further from the main attractions in Tulum, but the journey is enjoyable.
Dining
7.0
Dining was a highlight; the meals I had were delicious, though some options felt a bit pricey. Breakfast, which was titled a jungle breakfast, could use some variety, as it didn't fully justify the cost.
Facilities
8.0
The facilities were good but could use more attention. The pool area was lovely, and the beach access was excellent, but more lounge chairs would be appreciated during busy times.
Fred
United States of America, October  2024
6.6/10

I had a lovely stay at this hotel, enjoying the jungle vibes and the privacy of my own rooftop pool. The staff was friendly and attentive, but I experienced some hiccups with communication and service. The dining options were a mixed bag, with a few standout dishes but some overpriced meals. Overall, it's a pretty cool place if you're looking for a unique getaway, but there are some improvements needed in service and dining clarity.

Rooms
6.0
The jungle casita was rustic and well-appointed, but the room had some design flaws like unclear shower controls and a non-locking front door.
Service
6.0
Service was attentive in some areas, but I did encounter delays and communication issues, especially regarding the app for concierge services.
Location
8.0
The hotel is well-located on the beach and a short cab ride to town, perfect for accessing restaurants and shops.
Dining
6.0
Dining was a bit underwhelming; the cocktails were fantastic, but I found some meals overpriced for what they offered.
Facilities
7.0
The pool was nice, but the lack of heating made it tough to enjoy on cooler days. The overall amenities felt a bit basic compared to the price point.
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Check-in
20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room